The Learning Systems Analyst serves as a subject matter expert for learning technologies, supporting the implementation, administration, governance, and continuous improvement of learning solutions. This role partners with Learning & Development (L&D), HR, Technology, vendors, and business stakeholders to ensure effective system operations, data integrity, compliance, and a seamless learner experience across the organization.
Location
- Gurugram, Haryana, India (3 days on site).
Key Responsibilities
- Partner with L&D teams and business stakeholders to implement, maintain, and optimize learning solutions, ensuring alignment with organizational objectives and a seamless learner experience.
- Drive continuous improvement by identifying opportunities to streamline processes, enhance operational efficiency, and ensure alignment across stakeholders and teams.
- Establish and maintain learning technology governance through process documentation, quality reviews, system audits, and compliance monitoring.
- Serve as the subject matter expert for learning technologies, providing guidance, troubleshooting system-related challenges, and advising stakeholders, administrators, and end users on system capabilities, limitations, workarounds, and best practices.
- Manage learning platforms and learning operations, including system configuration, content administration, learner access, and vendor relationship management.
- Support learning technology enhancements and integrations by gathering requirements, coordinating testing and user acceptance activities, managing releases, and validating post-implementation outcomes.
- Develop and maintain operational reports, delivering data on learning engagement, certifications, learner feedback, system utilization trends, and other performance indicators.
Qualifications
- Experience supporting learning technologies, LMS platforms, and authoring tools.
- Familiarity with Workday Learning, Adobe Learning Manager, Letter AI preferred.
- Strong analytical and reporting skills, including the ability to work with large datasets.
- Experience supporting system integrations, implementations, and migrations, with a strong understanding of governance practices.
- Strong stakeholder management, vendor management, and problem-solving skills.
- Ability to manage multiple priorities and drive initiatives independently.
- Experience driving process improvements and implementing scalable solutions.
Success Profile
- The ideal candidate is a proactive and detail-oriented professional who can act as a trusted advisor, navigate complex stakeholder relationships, drive system improvements, ensure operational excellence, and support the effective delivery of learning technology solutions.
- Must be able to work onsite in Gurugram at least 3 days per week.