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The Synergist

THE SYNERGIST Case Study

Accelerating Multilingual Learning on The Synergist’s LMS

About the client

The Synergist is an independent, neutral, not‑for‑profit organization that builds multi‑stakeholder collaborations to tackle complex societal issues. They act as a backbone/incubator that brings the right people and organizations together to create shared value and real‑world impact.

Goal

  • Implement and publish translated course versions
  • Establish a simple intake → publish flow with light QA
  • Enable a smooth learner experience for global audiences

Challenge

  • Onboard translated assets (video, images, PDF) with consistent metadata and branding
  • Keep the process lightweight while validating tracking and UX for each locale
  • Minimize rework and time‑to‑publish across multiple stakeholders

Pickado approach

We kept the process lean and pragmatic, focused on moving translated content live quickly with minimal overhead.

Phase 1 — Intake & Setup

  • Light LMS/content audit and confirmation of requirements (formats, tracking, visibility rules)
  • Gathered translated source assets (videos, images, PDF where applicable)
  • Defined simple naming/versioning and language codes for ease of search

Phase 2 — Packaging & Upload

  • Edited/optimized videos in Adobe Premiere Pro (cuts, overlays, audio levels) and Canva (thumbnails, lower‑thirds, quick text treatments)
  • Polished images/graphics in Adobe Photoshop (cropping, cleanup, resizing)
  • Applied essential metadata (titles, descriptions, language tags), thumbnails, and basic accessibility (captions/transcripts when provided)

Phase 3 — Review & Updates

  • Short, email‑based review cycles with a few quick calls as needed
  • Implemented fixes/updates (text tweaks, thumbnail changes, re‑exported videos, metadata adjustments)
  • Final publish and confirmation of learner experience (launch, completion, searchability)

What Pickado delivered

  • A lightweight, repeatable multilingual content flow
  • Standards‑compliant packaging for each language where applicable
  • Consistent UI/UX for learners across locales and devices
  • A searchable, well‑tagged catalog with clear thumbnails and descriptions
  • Meaningful analytics on completions, time‑in‑course, and quiz outcomes (where available)

Results

  • Faster time‑to‑publish for translated courses with minimal overhead
  • Improved learner experience via clean navigation and language clarity
  • Better program insight with unified reporting across language versions

The Synergist LMS English course page showing course information and the course-start control.

The Synergist LMS Japanese course page showing course information.

Client testimonial

“Pickado helped us quickly bring our translated courses online with minimal overhead. Communication was straightforward, updates were fast, and the end result was clean and consistent across languages.”

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